Privacy Policy for Personal Information
We take your privacy very seriously and are committed to protecting your personal information. Furthermore, we are transparent in informing you that when you visit our website, we use cookies to collect information to offer you a complete online experience with content tailored to the service offered by the company, relevant advertisements, as well as to improve navigation on all types of devices.
SMT Intelligence and its subsidiaries (hereinafter referred to as SMT) are committed to protecting the confidentiality and security of your personal information.
SMT will process your personal information in accordance with this privacy statement, unless otherwise provided by applicable laws.
SMT is responsible for deciding how we hold and use personal information about you, and we invite you to read this policy which specifies the privacy measures we apply.
1. Collection of Personal Information and Consents
We collect your personal information through your direct interaction with the SMT website (for example, by filling out request forms on the Employment page). Information is also collected through automated technologies, namely cookies.
Personal information is any information that relates to a natural person and allows, directly or indirectly, their identification. It does not include information where the identity has been removed (anonymized data).
The personal information we collect and process will depend on how you interact with us via our website (for example, Contact Us page, Careers site, payment data, etc.). This may include, but is not limited to:
- Identity data - such as first name, last name, username, or similar
- Contact data - such as email address and phone number
- Employment-related data - if you apply for a vacant position, curriculum vitae, cover letter, or other employment documents.
- Marketing and communication data
- Technical data - including IP address and browser type
- Payment data
We also collect your personal information if you physically visit our facilities and keep this data in a secure register on the Swipedon site and in the company's administrative assistant's email box. The visitor notice, including the visitor's name and photo, is emailed to the SMT employee with whom they have an appointment. The visitor notice is then stored on the secure Swipedon site and deleted from email boxes.
The collection of certain personal information is subject to specific consents. SMT is committed to using only the personal information necessary and for the purposes for which it was collected. In the event that SMT wishes to use your personal information for a purpose other than that described in the Policy, we must obtain your prior consent.
2. Use of Information to Improve Service Performance and Content of Our Website
We may collect information about you and your use of our website through technical means, such as cookies, web page counters, and other analytics tools.
We use cookies to help you navigate efficiently and to perform certain functions. Cookies that are categorized as "necessary" are stored on your browser because they are essential for enabling basic site functionalities.
Necessary cookies are crucial for the basic functions of the website, and the website will not function as expected without them. These cookies do not store any personally identifiable information.
Other cookies we use fall into the following categories:
- Functional
Functional cookies allow the execution of certain functionalities such as sharing website content on social media platforms, collecting feedback, and other third-party features.
- Analytical
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information about the number of visitors, bounce rate, traffic source, etc.
- Performance
Performance cookies are used to understand and analyze the key performance indices of the website, which helps provide a better user experience for visitors.
- Advertising
Advertising cookies are used to provide visitors with personalized advertisements based on previously visited pages and to analyze the effectiveness of the advertising campaign.
We may transmit your personal information to third parties who provide services on our behalf, such as hosting our website, sending emails or other communications on our behalf, or analyzing the effectiveness of our advertising strategy. We may also transmit your payment information to our Interac service provider who must respect the confidentiality of your information. Your personal information may be stored and processed in Canada and the United States by service providers.
You can choose to enable or disable all or part of these cookies, but disabling some of them may affect your browsing experience. Enabling or disabling is offered to you in a consent banner when you enter our website.
Furthermore, you can choose not to participate in the automated collection of information by service providers' advertising networks for the purpose of delivering advertisements tailored to your interests by visiting the consumer opt-out page and modifying or disabling your advertising preferences for Google's Display Network at https://myadcenter.google.com/. The same service is also offered by other browser services.
All service providers are subject to non-disclosure agreements and legal restrictions governing their use of the information we provide to them, and they are not allowed to use or disclose personal information for purposes other than providing services on our behalf or as required by applicable laws.
3. Other uses of your personal information
We will process your personal information in accordance with privacy laws and for our own business purposes. When you have provided your personal information via the website, you thereby consent to the processing of your personal information. More details on the withdrawal of your consent are available below.
Here are examples of situations in which we may use the personal information you provide to us:
- To respond to a request you have made via the website.
- To make a decision regarding an employment application you have submitted through the website.
- To send you marketing information related to SMT services, if you have requested information and you have not chosen to opt out of receiving this marketing information. We will obtain your express consent before sharing your personal information with a third party for marketing purposes. You can unsubscribe from marketing information (newsletter) at any time by clicking on the unsubscribe link present in the email you received from us.
We may also use your personal information in the following situations, which are likely to be rare:
- When we need to protect your interests (or someone else's)
- When it is necessary in the public interest or for official purposes
4. Disclosure of your personal information
We will not exchange, sell, or rent your personal information without your consent, but we may share your personal information with other entities of SMT and may collect and/or provide aggregate statistics about its website and its users to other parties such as the website and/or the IT service. Please note that by providing personal information via the website, you consent to our processing and sharing your information in this manner. Your personal information will only be shared with third parties if required and/or when the law requires it.
SMT expects that third-party processors will use this information only for the purposes for which it was initially collected or subsequently authorized by you, as well as to respect the security of your data and to process it in accordance with the applicable law or laws. All of our third-party service providers and other entities in our group are required to take appropriate security measures to protect your personal information in accordance with our policies. We do not allow our third-party service providers to use your personal information for their own purposes.
SMT may disclose your personal information to a provincial or federal institution that confirms it has the legitimate power to obtain such information, or when SMT has reasonable grounds to believe that this information could be useful in the context of an investigation into illegal activity, in order to comply with a subpoena, a warrant, or an order issued by a court, a person or an entity with the authority to compel the production of information, or in order to comply with court rules regarding the production of documents and information, or to the legal advisor of SMT.
5. Retention of your personal information
We will retain your personal information only for as long as necessary to fulfill the purposes for which we have collected it, including to meet any legal, contractual, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; and the applicable legal requirements.
In certain circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use this information without further notice.
6. Confidentiality and protection of your personal information
In accordance with applicable privacy laws, we:
- Protect your personal information.
- Process your personal information in a lawful, fair, and transparent manner.
- Collect your personal information only for valid purposes that we have clearly explained to you and it will not be used in a manner that is incompatible with those purposes.
- Retain your personal information only for as long as necessary for the purposes for which it was collected and/or to fulfill our legal and regulatory obligations.
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Moreover, we limit access to your personal information to employees, agents, subcontractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and are subject to a duty of confidentiality.
Third parties will only process your personal information according to our instructions and when they have agreed to handle the information confidentially and to keep it secure.
We have put in place procedures to deal with any suspected data security breach and will notify you of a suspected breach when we are legally required to do so.
7. Your rights:
Dans certaines circonstances, et expressément sous réserve de la loi applicable, vous pouvez avoir le droit de :
- Request access to your personal information (commonly known as a "data subject access request"). This allows you to receive a copy of the personal information we hold about you and to check that we are processing it lawfully.
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This allows you to ask us to delete or remove personal information when there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove your personal information when you have exercised your right to object to processing (see below).
- Object to the processing of your personal information when we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object when we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This allows you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party.
- Withdraw consent at any time where you have provided your consent to the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
If you want to review, verify, correct, or request the erasure of your personal information, object to the processing of your personal information, or request that we transfer a copy of your personal information to another party, please contact us using the details provided in the "Contact Us" section below.
We will respond to your request within the timeframe required by applicable law. Please note that we may also need to request specific information from you to help us confirm your identity and ensure your right to access your information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
You may not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
8. Links to Third-Party Websites
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for them. When you leave our website, we encourage you to read the privacy policy of every website you visit.
9. Changes to This Privacy Statement and Contact
We reserve the right to update this privacy notice at any time. We may also inform you by other means from time to time about the processing of your personal information.
10.- Contact us
If you have any questions regarding this privacy statement, please contact us.
Annie Descormiers, Privacy Officer
Telephone : 450-963-7878 extension 119
Email : adescormiers@smtintelligence.com
By mail 2222 Dagenais Boulevard West, Laval, (Quebec), H7L 5Y2